RCKR Pharmacy Services has been a trusted and reliable provider of pharmacy services since 2010, with a well established history of providing pharmacies and patients with consulting, guidance and advice. RCKR Pharmacy Services specializes in dispensary workflow efficiency, dispensary cost/benefit analysis, patient medication reviews, patient medication cost savings analysis, patient navigation through various healthcare systems, communication optimization, customer retention and conflict resolutions.

Currently available for consulting engagements:

Dispensary Workflow Efficiency

Analysis and advice to decrease medication errors, customer wait times and staff burnout.

 

Dispensary Cost/Benefit Analysis

Advice on how to increase productivity and improve customer service while working within your monthly dispensary operating budget.

 
 

Patient Medication Review

In collaboration with your family physician, will make sure you’re on the medication that’s right for you and safely get you off the medication that isn’t.

 
 
 

Patient Medication Cost Savings Analysis

Advice on the lowest cost medication alternatives, enrol you in eligible provincial plans and aim to lower frequency on dispensing fees.

Patient Navigation Through Various Healthcare Systems

Guidance on finding a family physician, medical expense coverage and enrolling in eligible drug plans.

 

Communication Optimization

Consult on transparent communication among dispensary team members in order to enhance patient care.

 
 

Customer Retention

Consult on relationship building with customers.

 
 
 

Conflict Resolutions

Consult on finding alternative resolutions to decrease formal complaints and legal matters.